Becoming a Client

My ideal client is a lawyer who is undergoing or has undergone an internal transformation - or is committed to doing so. He or she realizes that it is time to make changes in their life and law practice and is looking for support on the journey, a structure for exploring new possibilities and trying out new ideas.

If you are interested in becoming my client, send an email to jkimwright@gmail.com or call 682-463-9529 and we'll set up a time to talk about whether we're a good match and, if we are, how to design our relationship to best meet your needs.

Policies and Procedures 

Scheduled Appointments: We will talk by telephone according to a schedule we work out. You will generally call me at my Google Voice number which is 682 463 9529. That number rings all my phones at once and can be forwarded to me anywhere I am.
During our calls, I expect to have your attention and you should expect to have mine. Please get to a quiet place and remove as many distractions as you can. It is not an appropriate time to catch up on email, sort your mail, or do the dishes.

In person meetings: Occasionally, we may also meet in person when we're in the same town.

Communication between scheduled calls: You may email me between calls. In fact, I look forward to hearing how things are going. You may get occasional emails from me as well. In addition to those random emails, I would ask that you complete a Coaching Call Prep Form. The Prep Form helps to focus you prior to our calls, lets me know how you are doing and whether you have any specific requests for coaching. I ask that you complete it and send it to me at least two hours in advance of our call so that I have a chance to look over it before we talk. [Feel free to send it the night before if that works better for you.]

Missed or Late Appointments: When we make an appointment, I set aside that time. I may decline other opportunities to be available to you. If you have to reschedule or cancel, I ask that you give me as much notice as you can. If you can’t keep an appointment we have made and you let me know in time, I can reschedule you as soon as possible. However, if you wait until the last minute, we may not be able to find another time slot this time and you may miss an appointment. If you don’t call and don’t show, please let me know what happened as soon as possible.
If you miss a call, I may try to reach you to find out what happened. If you miss two or more scheduled calls and I haven’t heard back from you, I will assume that you have chosen to terminate our relationship and will cancel any future appointments we have scheduled. If you are more than ten minutes late and haven’t communicated in advance, I may try to reach you. If I don’t reach you within a few minutes, I’ll assume you have gotten tied up and won’t be available for our call. I may or may not be available if you call later.

I try not to schedule myself so tightly that my appointments run over into our call time. Occasionally, my previous appointment will run over a few minutes and you will get my voicemail when you call. In that case, please let me know the phone number where you are and I will call you back on my dime.

Commitment to Process: I don’t expect you to make a lifetime commitment to me. I do ask that we commit to working together for at least three months at the beginning. Sometimes it takes a while to try on a coaching relationship to see if it is going to produce results. Three months seems like a short time to make major changes in your life but after three months you will probably know whether our relationship is on the right track.

Ending Our Relationship: After our first three months, you may end our coaching relationship at any time by just telling me and then not making the next payment. However, it usually works better for both of us if we come to some closure in our relationship. Some long term clients have transitioned by reducing the frequency of calls. Some have achieved specific goals and have then terminated the relationship.

If you wish to terminate our coaching relationship, please talk to me about it. If it is a misunderstanding, perhaps we can work it out. If it is a matter of scheduling, we may be able to resolve that. If there is a problem we cannot resolve together, I would be happy to help you find another coach or to do whatever it takes to help you transition.

Sometimes our coaching relationship may shine some light on an issue that you'd previously not seen. It may seem that the coaching has actually caused the issue. It is especially important that you not leave the coaching structure when you are in an upset. Once we've uncovered the issue, let's work together to resolve it before you move on.

I may also end our relationship at any time. If I do decide to terminate our relationship, I will give you adequate notice. I will help you find another coach, if appropriate. I will help you come to some closure about our relationship.

My Role & Expectations: Coaching is a unique profession. I want you to see us as partners in achieving your goals. Our calls will be guided by your agenda. I will steer you or nudge you, but you are in the driver's seat here. I won't drag you kicking and screaming! You get to choose what to take on and how hard to walk because it is your life and you are responsible. I am committed to your success and will say what I feel needs to be said, encourage you, cheer for you and cry with you, as you travel on your journey. We will examine what is important to you and use your values and commitments as guideposts for your journey.

A coaching relationship is a very intimate and close one. I want you to know that you can say anything to me and I won’t be offended. I am here to support you and I need to know what is going on with you and how I can best serve you. Of course, you always choose what to tell me and what not to, but our coaching will be more effective if I know the whole situation. Often matters that look unrelated are actually impacting many areas of your life at the same time.

As your coach, I can’t guarantee results but I can tell you that I will explore with you what it takes to get where you want to go and will be there encouraging you all the way. I will celebrate your victories and I will help you evaluate what happened when things don't work out.

I am not perfect and I don’t expect you to be perfect. A coaching relationship is built on truth, trust and honesty. Not everything we do will work but, together, we can tackle any situation and learn from it.

I expect you to be coachable. That doesn’t mean that you always have to agree with me but I do expect you to listen to what I have to say, be willing to look at things differently and try on new ideas. I also expect you to be at least as committed to your success as I am, to communicate with me, give me feedback, and be honest. In our coaching relationship, if we talk about your mediation cases or legal matters. I want to underscore that I am not acting in the capacity of lawyer in this relationship. If anything I say sounds like legal advice, please clarify it with me. 

Social vs. Coaching: Most of my coaching clients are also friends – or become friends as we build affinity in our coaching relationship. We may participate in conferences or meetings together or have dinner or go to parties together. Sometimes we will just want to chat on the phone. I take the role of coach very seriously and will interact with you in different ways when we're in a coaching appointment. For example, in a social situation, I will share details of my life that are not necessarily pertinent to what we're working on in coaching. In our coaching calls, my shares will be directed to your process.

Confidentiality: Everything you tell me is confidential but that confidentiality is not absolute as it is in some situations (like attorney-client, priest-parishioner, etc.) I won’t tell anyone except in very rare cases where the law or ethical considerations require me to reveal a confidence. If you are uneasy about that and want me to explain it further, just ask.
Let me know if it is okay if I tell people that you are my client. I am often interviewed by news media and they sometimes want names of clients. Other lawyers ask me for information about colleagues who have similar interests. I won't tell them any of your personal details but, with your permission, I will identify you as a client. Also, if we see each other at events, I won't identify you as a client unless you have said it is okay to do so.

Other Professionals: From time to time, I may refer you to another individual or service that I believe might be helpful to you. It may be a professional, such as a therapist or financial planner, or I may tell you about a great used car dealer. In any case, you are never obligated to use anyone just because I refer him or her. You are always free to find your own resources.

If during our relationship, issues arise that would be better served by retaining another professional, I will discuss this with you. You are under no obligation to follow my recommendations but in certain situations where I am concerned for you, I may not be able to continue coaching you unless you resolve a well-being issue.

If you are under the care of a therapist, please inform me. In rare situations, I may ask that you grant a limited permission for me to talk with your therapist. Please let your therapist know of our relationship. I want to make sure that the work we do is consistent with the work you are doing with your therapist. If it makes you more comfortable, you can be present while I talk to the therapist on the phone or we can communicate with the therapist in writing. I don’t want to be overly intrusive but I also don’t want to work at cross-purposes with your therapist.

Conflict Resolution: If you have a problem with me or anything I say or do, please discuss it with me. Often we can clear up any misunderstandings with a conversation. If you and I are not able to clear up a misunderstanding, there are other ways we can seek resolution. [We can find a neutral third party through www.mediate.com who will work with us to resolve our differences. We can also choose to find an arbitrator, a neutral party who will listen to both sides and decide what should happen.] I am committed to resolving any disputes.

Our Business Relationship: My rates are on my web site at www.consciouscoach.com. There are three different packages plus various hybrids of each. I prefer that you pay using PayPal using my email address of jkimwright@gmail.com.

I expect integrity in our business dealings just as I expect it in our coaching relationship. It is important to communicate with me if you need to modify any of our business arrangements.

Feel free to send any questions you may have.